Don’t Forget to Renew Your InterCom Membership!

Every year, for many years we have tried to make the month of May the time when InterCom members renew their membership to InterCom.  Typically we have a small percent of members renew in May with most members renewing beginning in May through December, making it difficult to manage membership and our budget for programming.

Online and web-based technology for managing payments has improved dramatically in the last couple of years and InterCom has just invested in STRIPE to manage our renewal and payment process.

Here is what you need to know:

  • Our renewal system has launched June 1, 2017.
  • Because no InterCom members have joined or renewed through the new STRIPE system, the system this year will ask you to JOIN, even though as a member you are just renewing.
  • If you paid your membership last year (2016) before June 1st, you will be receiving an email at the end of May informing you that it is time to “Join” InterCom – and on June 1st you will be sent an email invoice for renewing.
  • The links in the email will take members to a payment site where you can pay with your credit card.
  • The system will send an email receipt documenting payment complete.
  • In agreement with all 3rd-pary payment applications, InterCom has no access to any financial or personal information, and STRIPE (similar to Paypal) is a certified and secure payment portal.
  • All members that paid their membership fee after June 1st of last year will receive an email seven days before their membership anniversary telling them that they will need to renew and will receive another email invoice the day their membership expires with a link to JOIN (which is a renewal)
  • The system is designed to do automatic renewals after a payment process has been entered into the system. Therefore, if you do not wish for it to auto renew, please uncheck the box.
  • All new members going forward will be processed through the automated STRIPE process.

If you have any questions, please feel free to reach out to Gretchen Johnson (gretchen@intercomkalamazoo.com) or Kristi Droppers (kristi.droppers@gmail.com).